Privacy Policy

Effective November 14, 2026

This policy explains what Packet Scout collects, why, and what we do with it. The short version: we collect only what we need to run your account, we don't sell your data, and we don't use advertising trackers. Questions or requests: hello@packetscout.co.

What we collect

• Account: your email address, which you use to sign in.
• Your activity in the app: the leads you save, their status, your notes and reminder dates, and your trade preferences.
• Billing: handled by Stripe. We receive your subscription status and a Stripe customer ID, never your full card number.
• Technical: standard server logs (such as IP address and browser type) kept by our hosting providers for security and reliability.

How we use it

• To sign you in, give you access you've paid for, and save your tracked leads.
• To send the email briefing and account emails such as sign-in links and billing notices.
• To keep the Service secure and fix problems.

Your notes and saved leads are private to your account. We don't sell or rent your personal information, and we don't share it except with the service providers below, or when required by law.

Service providers

• Supabase: database and sign-in.
• Stripe: payments and billing.
• Cloudflare: website hosting.
• Resend: email delivery.
• Google Fonts: the site's typeface is loaded from Google's servers.

Cookies and storage

We store your sign-in session in your browser so you stay signed in. We don't use advertising or cross-site tracking cookies.

Keeping and deleting data

We keep your account data while your account is open. Email hello@packetscout.co to get a copy of your data or have your account deleted; we'll do it within 30 days, except for billing records we're required to keep.

Changes

If we change this policy in a meaningful way, we'll email subscribers before the change takes effect.